AI Customer Factory Platform

Turn your commercial strategy into a customer growth engine

Connect campaigns, channels, Leads, AI agents and pipeline into a seamless operation to acquire, activate, develop and retain customers.

Customer Builder plans campaigns, produces content, captures interactions, identifies opportunities and organizes the next commercial step within the context of your Segment and your brand.

Request a diagnosis See Customer Builder in action

AI by Segment and brandMultichannel campaignsAcquisition and enrichmentLeads in the pipeline

The problem

Marketing works hard. But your pipeline isn’t keeping up.

Your team creates content, manages campaigns, sends messages, buys Leads and uses different tools. Even so, many interactions do not reach the commercial and the results do not return to the strategy.

Plenty of content, little follow-through

Posts, advertisements, emails and messages generate activity, but do not always generate the next commercial action.

Contextless channels

Social networks, email, WhatsApp, website and CRM know different parts of the same journey.

Leads without information

The team wastes time validating contacts and trying to locate decision makers.

Inconsistent follow-up

The opportunity cools down without a responsible person, deadline or defined message.

Results without a clear trail

Reach, clicks, and messaging don't clearly connect to pipeline and revenue.

Every campaign should create a clear next step for the commercial team.

Customer Factory

A continuous operation to transform strategy into customers

Customer Builder organizes marketing, sales, and relationships into six connected business outcomes.

Acquisition

Attract or identify Leads through inbound and outbound channels.

Activation

Guide Leads and customers to their first valuable experience.

Revenue

Convert opportunities and generate upsells and cross-sells.

Retention

Identify risks and create actions to keep customers active.

Recommendation

Transform customers, partners and affiliates into new opportunities.

Nurturing

Keep Leads and Customers ready for the next move throughout their entire journey.

How it works

From strategy to the next customer

Each interaction generates or updates a business record, enters the correct pipeline, and receives a next action.

ICP and context

Strategy

Campaigns

Interactions

Lead Match

Pipeline and funnel

Follow-up

Revenue and learning

Configure the strategy

Brand, Segment, products, offers, audiences, goals and channels.

Customize agents

Knowledge of the Segment combined with the context of the brand.

Execute and identify

Active campaigns with match before creating a new Lead.

Monitor and improve

Pipeline, tasks, metrics and next action recommendations.

The campaign does not end with publication. It continues in the pipeline until sale and new sales.

Platform

Everything connected in a single commercial operation

Data acquisition, campaigns, communication, commercial relationships and analysis share the same context.

Find Leads with more context

Import lists, search for companies, acquire Leads and enrich contacts with the greatest potential.

CNPJ and CNAEActive companiesDecision makersValidationICP and scoring

Lead A

5★

Lead B

4★

Lead C

3★

Diverse strategies across different channels

Create coordinated campaigns and maintain consistent language, offer and context across each touchpoint.

EmailWhatsApp Official MetaSMSFormsLanding pagesMeta AdsGoogle Ads

Content connected to strategy

Posts, carousels, stories, reels, videos, articles, newsletters and podcasts.

FacebookInstagramLinkedInTikTokYouTube

Multichannel pipeline

Capture interactions, avoid duplication, assign responsible parties, SLAs, tasks and follow-ups.

MatchStepsTasksMeetings

Intelligence and analysis

Campaign, agent and pipeline indicators with identification of patterns, risk alerts and recommendations.

ConversionLead CycleRevenueChurnNPS

AI Agents

Specialized agents working together

Each agent performs a function, but shares knowledge of the Segment, the context of the brand and the history of the relationship.

You define permissions, rules, approvals, and autonomy levels. Control of the operation remains in your hands.

●Strategy, acquisition, content, email, WhatsApp, qualification, activation, revenue, retention, NPS, recommendation, nutrition, analysis and mentoring.

StrategyAcquisitionContentRelationshipAnalysisMentoring

BRAND

Integrations

Connect the channels your company already uses

Communication, data, calendars and commercial operations remain within the same Lead journey.

InstagramSocial networks

FacebookSocial networks

LinkedInSocial networks

TikTokSocial networks

YouTubeSocial networks

BriefEmail and SMS

Meta WhatsAppOfficial API

Google AdsAdvertising

Meta AdsAdvertising

ERP and APIsData and operation

Federal RevenueCNPJ and CNAE

ZoomMeetings

Google MeetMeetings

Microsoft TeamsMeetings

CalendarScheduling

Benefits

More ability to execute and learn from each campaign

The platform reduces disruptions between marketing and sales while maintaining context, governance and learning.

Speed

From commercial priority to the start of the campaign.

Consistency

Aligned positioning across all channels.

Traceability

From the origin of the interaction to the pipeline.

Pipeline

Signals of interest become actionable opportunities.

Learning

Real results improve campaigns and agents.

Scale

Multiple accounts, brands, projects and users.

Continuity

Opportunities do not depend solely on memory.

Context

History available before each approach.

For whom

For companies that need to transform marketing into growth

Select the profile closest to your operation.

B2B Startups

For lean teams that need to generate demand, organize opportunities and grow without increasing operations at the same rate.

Structured acquisitionPrioritized leadsUpdated pipelineConsistent follow-upCoordinated campaignsGrowth and scale-up

B2B companies

For operations that need to integrate marketing, sales, activation, relationships and base expansion.

Unified visionEvent automationsUpsell and cross-sellRetention actionsIndicators by brandMultichannel journey

Marketing agencies

For agencies that manage multiple clients and brands and need to increase capacity without losing governance.

Multiple accountsCustom AgentsCampaigns per customerSeparate reportsTraceable deliveriesMore capacity per professional

Proof of flow

See a campaign feed the pipeline

Follow the campaign from strategy to the next commercial action. The demo shows capture, identification, duplication prevention, routing, and indicators.

Request demo

Campaign created

Completed

Interaction received

Captured

Lead identified

Match

Pipeline

Qualification

Follow-up

Scheduled

Initial offer

Start with a diagnosis and campaign

Before scaling up the entire operation, select a business priority and track the full flow in a real campaign.

Request a diagnosis Build my first campaign

01Customer Factory DiagnosticsCurrent channels, losses, opportunities and disconnections.

02Campaign designObjective, audience, offer, messages, channels and indicators.

03Assisted onboardingSegment, brand, pipeline, stages, responsible parties and SLAs.

04Follow-upMetrics, quality, obstacles and upcoming adjustments.

Plans

A plan for every size of operation

Choose according to the number of users, customers, brands and the monthly volume of operations.

FAQ

Questions before you start

Understand how AI, data, CRM, integrations and onboarding work.

I already use ChatGPT and other tools

Customer Builder is not limited to generating texts. The platform connects strategy, campaign, interaction, Lead, pipeline and follow-up with context and measurement.

Does AI know my market and my brand?

Each brand is linked to a Segment. Agents receive market knowledge and are then personalized with products, offers, audiences, differentiators, language, rules and brand goals.

Does the platform work alone?

Agents operate with different levels of autonomy. The company defines permissions, rules, approvals, and actions that require human participation.

I already have a CRM

Customer Builder does not need to replace CRM. It organizes the origin and commercial continuity of campaigns and can forward records to the existing flow.

How does the platform avoid duplicate Leads?

The rule is to identify before creating. The platform looks for contact between Prospects and Leads, reuses existing registrations and forwards ambiguous matches for review.

Where does Lead data come from?

Data can come from imports, forms, business bases, enrichment APIs and interactions carried out on connected channels. The origin remains recorded.

Is the WhatsApp integration official?

The platform can integrate the Meta WhatsApp Cloud API, the WhatsApp Business Platform and approved providers. Availability depends on the contracted configuration.

How does onboarding work?

Onboarding configures Segment, brand, audiences, offer, channels, agents, pilot campaign, pipeline, stages, responsible parties and SLAs.

How do credits work?

Some operations consume credits depending on the type of content, sending, interaction or data used. The platform reports consumption before confirming the relevant actions.

Next step

Your customer machine can start with a campaign

Identify where your operation misses opportunities and connect strategy, campaigns, Leads and pipeline in a single cycle.